| International shipping & billing information |
 |  |  |  |
| Orders outside of the United States |
For our international customers, we welcome any correspondence/emails in the
following languages: French, Italian, German, Spanish and Portuguese.
Please allow 1-3 weeks for orders to be shipped, International orders will be
Express Mailed via United States Postal Service and usually takes 5 business
days to reach the country of destination.
Shipping outside of the United States maybe subject to import
charges, duties, tariffs or taxes which are the full responsibility
of the customer.
We offer more than 3,000 items and they are ordered directly from our suppliers
and will take 1to 3 weeks for it to be dispatched.
Since items are specially ordered to fulfill requests, cancellations and changes will
be accepted 24 hours from the date the order was placed, otherwise, this order will
be considered as final and at that time your credit card will be charged accordingly.
As postal rates vary so much from each country we cannot offer a flat rate. But
from our past experience overseas shipping rates are about $25.00 to $50.00, and
up depending on the weight of the package, plus handling fees.
You will be informed of the shipping cost via e-mail the day we dispatch your
order. At that time your account will be adjusted accordingly to reflect the proper
charges.
If we encounter a problem with the order or product availability you will be
contacted by e-mail.
To insure processing of your order without delays, and to avoid frauds, the billing
address and telephone number MUST MATCH your credit card’s issuer bank
records exactly, otherwise your order will not be processed. For your protection,
all credit cards are verified prior to processing.
following languages: French, Italian, German, Spanish and Portuguese.
Please allow 1-3 weeks for orders to be shipped, International orders will be
Express Mailed via United States Postal Service and usually takes 5 business
days to reach the country of destination.
Shipping outside of the United States maybe subject to import
charges, duties, tariffs or taxes which are the full responsibility
of the customer.
We offer more than 3,000 items and they are ordered directly from our suppliers
and will take 1to 3 weeks for it to be dispatched.
Since items are specially ordered to fulfill requests, cancellations and changes will
be accepted 24 hours from the date the order was placed, otherwise, this order will
be considered as final and at that time your credit card will be charged accordingly.
As postal rates vary so much from each country we cannot offer a flat rate. But
from our past experience overseas shipping rates are about $25.00 to $50.00, and
up depending on the weight of the package, plus handling fees.
You will be informed of the shipping cost via e-mail the day we dispatch your
order. At that time your account will be adjusted accordingly to reflect the proper
charges.
If we encounter a problem with the order or product availability you will be
contacted by e-mail.
To insure processing of your order without delays, and to avoid frauds, the billing
address and telephone number MUST MATCH your credit card’s issuer bank
records exactly, otherwise your order will not be processed. For your protection,
all credit cards are verified prior to processing.